Guess it's not as detrimental as last Christmas's recall of Chinese toys for lead paint, but we seem to have a defect issue of our own. We've sold over 1200 sets of the JM11 custom sets the last three years, and experienced a few intermittent manufacturing defects. We had some D string (.024w) core problems about a year ago on a couple dozen sets that seems to be resolved. We had some E string (.011) loop ends unravel occasionally, but it seems in the last batches we've sent out this has been chronic.

We've only too happy to replace these for JM customers, so if your string unravels before tuning to pitch (right around B), please let us know immediately. Richard Cocco Jr., of Labella strings is working on isolating the manufacturing issue, but until then, we are issuing replacements for those experiencing this frustration.

Occasional string defects like these are not uncommon with every manufacturer. The tens of thousands produced each day are daunting, especially for processes based on a centuries old, hand-wound care. We trust E&O Mari/Labella will get this worked out soon. They have to, we love these strings too much to use anything else!

Defective .011 pictured above

Contact us: Report E string Problem

Posted by Ted at December 31, 2007 6:04 AM